Current Shipping Rates
Due to VAT laws and postal suspensions, the current shipping rates are as follows on most products:
- US: 4.50 USD
- Canada: 9.50 USD
- Everywhere else: 15USD
Please be aware of any fees, signatures, etc. that your country may require upon delivery, thank you!
What happens if my package is lost or damaged during delivery?
Get in touch with me through the "CONTACT" tab if you have any questions or concerns about your order. I would greatly appreciate it if you included your name and order # in your message, as well!
I can resend the products, but I may be unable to resend low stock or out of stock items. If that is the case, you would be able to recieve a full refund for both the item and shipping costs.
Please make this decision responsibly and honestly as I have the ability to track the location and status of shipments.
If an international order gets lost, I'd prefer to send you a full refund instead of resending the package.
I am not liable for packages that have been sent to the wrong address if it has been input incorrectly upon order. Please ensure that you have typed everything correctly before checking out, and please contact me if you need to change your address!
I am also not responsible for anything that happens to packages once it's shipped out and in the hands of the delivery service.
Do you do refunds?
I do not usually do refunds after purchases are made, including both in-stock and preorder items. However, I can send a full refund for an item and its shipping if the package has been lost during delivery.
I made a purchase, but I'd like to add more to my order. Can I combine orders so that everything is shipped out together?
I can combine orders if your first purchase hasn't been marked as shipped yet. Before you make your second purchase, please contact me, so I can give you a discount code that will remove the additional shipping fees. Unfortunately, if you've already made your second purchase without the code, I will not be able to refund you.